Privacy Policy
1. Who we are
Learn With Kelly is responsible for the personal information collected through this website and tutoring service.
2. Information we collect
We may collect parent / carer contact details and limited information needed to respond to an enquiry or arrange tutoring. We aim to minimise the information collected through public website forms.
3. Children's information
We will take particular care with information relating to children and will only request information that is necessary for the tutoring service. Detailed sensitive information should not be submitted through a general website enquiry form unless an appropriate secure method has been provided.
4. How information is used
Information may be used to respond to enquiries, arrange tutoring, communicate with parents / carers, provide the service and meet legal or administrative obligations.
5. Third-party services
We do not sell, rent or trade your personal data to marketers or unrelated third parties. We only share the minimum necessary information with trusted service providers who help us run our website and business operations.
Specifically, we use IONOS to provide our core infrastructure, including:
- Web Hosting: To host and display our website safely.
- Email & Communication: To process, send and receive emails when you contact us.
- Microsoft Outlook / Productivity Tools: To manage our day-to-day business communication and calendar scheduling.
All data handled by IONOS is processed strictly in accordance with our instructions and under strict confidentiality and security obligations.
6. Retention and rights
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
- Communication Data: If you contact us via email, we will keep your message and contact details only for as long as necessary to resolve your inquiry or manage our ongoing business relationship.
- Technical Logs: Server log files generated by our hosting provider (such as IP addresses used to maintain website security and stability) are automatically deleted or anonymised by IONOS in accordance with standard security protocols.
When personal data is no longer required, it is securely deleted or destroyed.
7. Contact
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at: info@learnwithkelly.uk